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FREE SEMINAR: Housing disrepair - prevention is better than cure

Friends' Meeting House, Manchester, 9am - 11.30am

A combination of unscrupulous ‘claim farmers’ and poor procedures and record-keeping by landlords has led to a huge increase in successful disrepair claims. And, with pay-outs and legal costs totalling up to £50,000 per case, the financial and reputational risks for housing providers are significant.

Our free seminar will look at a series of pre-litigation steps Registered Providers can take to significantly reduce the number of successful disrepair claims, saving huge amounts of money and resources in the process.

Areas we’ll cover include:

  • Tenancy Agreements and overcommitting yourself to tenants
  • Getting policies and procedures fit for purpose
  • Evidence gathering and record-keeping
  • Enforcing access and seeking injunctions
  • Taking a stricter line with surveyors
  • Litigation checklist: what to do if a claim comes in
  • Tenant lawyers – what are they looking for?
  • Settlement vs. trial - weighing up your options
  • Tips for a successful trial
  • Training your staff on disrepair awareness

In addition to housing management and legal experts from Croftons you'll also hear from Niall Twomey, a Senior Building Surveyor with Pennington Choices. Drawing on his experience in acting as an Expert Witness in housing disrepair claims Niall will give a surveyor's-eye-view of what RPs can do to reduce claims and increase the chances of success in court.  .  

Who should attend?

Disrepair is an issue that affects departments across housing organisations. Our seminar will be of interest to staff at all levels working in housing management, tenancy enforcement or repairs and maintenance teams.


Melanie Dirom, Partner and Head of Housing Management, Croftons Solicitors
Rebecca Aspin, Solicitor, Croftons Solicitors
Niall Twomey, Senior Building Surveyor, Pennington Choices

Our seminar is free to attend, but so we can cater accordingly please sign up using the form below.

Sign up form

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Croftons is the trading name of Croftons Solicitors LLP, a limited liability partnership registered in England and Wales with number OC343375. The term ‘partner’, if used, denotes a member of Croftons Solicitors LLP or a senior solicitor of Croftons Solicitors LLP with equivalent standing and qualifications. A full list of members is open to inspection at the office. Croftons is authorised and regulated by The Solicitors Regulation Authority (SRA) number 508041. Croftons has its principal place of business at The Lexicon, Mount Street, Manchester, M2 5FA.



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