Housing Management
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Croftons specialist housing management team is known for delivering successful outcomes on contentious and high profile matters, and ‘grasping the nettle’ on difficult, complex cases.

And we don’t shy away from making pioneering use of legislation to achieve the best outcomes for our clients, being the first firm in the UK to secure an ASB injunction with a ‘positive requirement’ and make use of the new ‘nuisance to landlord’ ground for possession – examples of trailblazing litigation that got the attention of the sector, the press and the profession.

Our expert team provides a complete package when dealing with casework, supporting your in-house team, representing clients in court and conducting our own advocacy; delivering a seamless service from instruction to resolution.

Our expertise

  • Advising on and drafting policies and tenancy agreements
  • Anti-social behaviour solutions
  • Rent arrears and income recovery
  • Injunctions and possession proceedings
  • Client-representation in court and advocacy, right up to trial
  • General litigation
  • Advising on judicial review, breach of tenancy matters, housing disrepair actions, trespass and boundary disputes
  • Gas injunctions
  • Issues specific to sheltered and supported housing
  • Vexatious complaints
  • Equality act considerations
  • Allocations, succession and mutual exchange

Recent matters

  • Supporting an RP to secure an injunction with a ‘positive requirement’ – the first such application made in the UK. As this was a court application using new legislation which had never been relied upon, we guided our client and the Court through the legislation as well as ensuring that the third party support agency was legally compliant. The positive requirement was granted by the court and the perpetrator was ordered to attend alcohol treatment – so far they are complying and doing well in their rehabilitation.
  • Advising an RP on a vexatious complainant who habitually exhausts their complaints procedures, making pioneering use of the new ‘nuisance to landlord’ ground for possession. The Defendant has committed over 50 alleged acts of nuisance against the landlord in 6 months. There are added Equality Act implications as the Defendant has disabilities that some of his behaviour may, in part, be attributable to.
  • Instructed by an RP to carry out a full high-level tenancy agreement and housing management policy review to ensure all their documentation was legally watertight and in line with best practice.
  • Advising an RP on a case stemming from a tenant racially abusing neighbours. The matter has additional legal complexity as the tenant decanted to another RP during a stock transfer, has mental health issues but won’t engage with support agencies, and is subject to a poorly drafted order giving our client no standing in the proceedings. This left our client unable to recover rent on the tenants’ vacated property and powerless to evict or find alternative accommodation. Croftons is advising on a range of issues including the decant license, rent arrears, Equality Act considerations, liaison with Social Services, capacity issues and involvement of the official solicitor.
Women In Housing  Finalist
Chambers UK 2019
Conveyancing Quality
Legal 500
Investors in People

Croftons is the trading name of Croftons Solicitors LLP, a limited liability partnership registered in England and Wales with number OC343375. The term ‘partner’, if used, denotes a member of Croftons Solicitors LLP or a senior solicitor of Croftons Solicitors LLP with equivalent standing and qualifications. A full list of members is open to inspection at the office. Croftons is authorised and regulated by The Solicitors Regulation Authority (SRA) number 508041. Croftons has its principal place of business at The Lexicon, Mount Street, Manchester, M2 5FA.



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