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In the latest development in a year of expansion and success, Croftons Solicitors LLP has received the prestigious Gold Investors in People accreditation. The firm has held Investors in People since 2003 and the Silver standard since 2011.
Commenting on how Croftons achieved the accreditation, Managing Partner Simon Leighton said: “It’s down to our clear vision – well communicated; embedded policies designed to look after our people, to in turn look after our clients; and core values that we live by, including treating others as you would like to be treated yourself, and seeking to understand before being understood.”
To achieve the Gold standard, businesses need to achieve 125 ‘evidence requirements’ above the standard itself. Independent assessors review every aspect of the business and meet with a cross section of people. This is a continuous process as a business builds its IIP capability from ‘standard’ level through Silver and ultimately to Gold.
Anne Milne, independent assessor on behalf of Investors in People North, said that the ‘icing on the cake’ for Croftons in achieving gold included the new management structure which has provided effective ways of working and energised people, the development of capability and performance criteria for partners and associates, a focus on team working and developing both team and individual talents in a ‘flat’, none hierarchical working structure, and an inclusive, high energy working environment for people to give their best.
Anne continued: “Other features of Croftons’ culture include staff consultation to a high extent, enhanced benefit provisions, the appointment of a senior fee earner as an HR focal point which has encouraged greater staff dialogue, enhanced recruitment and selection procedures, and external benchmarking. The firm’s approach to work-life balance and lack of “red tape” have always been distinguishing features of Croftons and these are now used to assist attracting high calibre, high performing candidates to the firm. Everyone in the firm recognises the partners’ commitment to coaching and developing staff which has long been a particular feature of working at Croftons.”
Communicating the accreditation success within the firm, Simon Leighton said “We face continued challenges in the marketplace There is no place for complacency and I make the commitment to everyone in this firm to ‘continually improve’ what we do and how we work. That includes listening to everyone’s input and experiences, benchmarking ourselves, and constantly developing what we do well so it is fit for the future not just now.”
The Gold accreditation is valid for 3 years and ongoing assessments will continue as the firm itself continues to execute its strategy.
Croftons is the trading name of Croftons Solicitors LLP, a limited liability partnership registered in England and Wales with number OC343375. The term ‘partner’, if used, denotes a member of Croftons Solicitors LLP or a senior solicitor of Croftons Solicitors LLP with equivalent standing and qualifications. A full list of members is open to inspection at the office. Croftons is authorised and regulated by The Solicitors Regulation Authority (SRA) number 508041. Croftons has its principal place of business at The Lexicon, Mount Street, Manchester, M2 5FA.